Manage Customer Reviews From Every Platform. Stop switching between tabs. See all your reviews in one place and respond faster than ever.
Multi-Platform Integration
Connect Google, Yelp, Facebook, TripAdvisor, and 50+ review platforms. All reviews flow into one inbox.
Smart Filtering
Filter by platform, rating, date, response status, or custom tags. Find exactly what you need instantly.
Unified Response
Respond to reviews from any platform without leaving the dashboard. Publish directly to the source.
Review Organization
Tag, categorize, and prioritize reviews. Create custom workflows that match how your team operates.
Response Templates
Save time with reusable response templates. Customize for different scenarios and platforms.
Team Assignment
Assign reviews to team members. Track who's handling what and ensure nothing falls through the cracks.
Customer Review Monitoring in Real-Time
Get instant notifications when new reviews are posted anywhere. Set up custom alerts for negative reviews, track review velocity, and monitor your online reputation 24/7 across all connected platforms.
Never Miss a Customer Review. Automated monitoring and smart alerts keep you on top of your online reputation.
Instant Notifications
Email, SMS, or in-app alerts the moment a new review is posted. Choose how you want to be notified.
Negative Review Alerts
Get priority notifications for low-rated reviews. Respond quickly to address concerns before they escalate.
Review Velocity Tracking
Monitor how many reviews you're receiving over time. Spot trends and measure the impact of your efforts.
Competitor Monitoring
Keep an eye on competitor reviews. Understand their strengths and weaknesses to improve your own strategy.
Streamline Your Review Response Workflow
Built-in workflows help your team respond consistently and efficiently.
Collect
Reviews from all platforms automatically flow into your unified inbox
Assign
Route reviews to the right team members based on location or category
Respond
Craft responses with AI assistance and publish directly to the platform
Reporting & Analytics. Turn review data into actionable insights for your business.
Rating Trends
Track your average rating over time. See how your efforts impact customer satisfaction.
Response Metrics
Monitor response rates, average response time, and team performance. Set goals and track progress.
Sentiment Analysis
AI-powered sentiment analysis reveals what customers love and what needs improvement.
Custom Reports
Generate reports for stakeholders. Schedule automated reports to your inbox.
Free Review Tools
Try our free tools to improve your review management workflow.
AI Review Response Generator
Generate professional responses to any review in seconds.
Negative Review Response Generator
Turn unhappy customers into second chances with empathetic replies.
Review Request Email Generator
Create professional emails to ask customers for reviews.
Star Rating Calculator
See how many 5-star reviews you need to reach your target rating.
Platform-Specific Review Management
Learn more about managing reviews on each platform.
Review Management by Industry
Workflow tuned to the platforms, compliance constraints and reporting cadence each vertical actually runs on.
Restaurants & Hospitality
Restaurants, cafés, coffee shops and QSR chains.
Hotels & Travel
Hotels, vacation rentals and on-property outlets.
Ecommerce
DTC brands, online retailers and Trustpilot-led storefronts.
Healthcare
Clinics, group practices and HIPAA-aware reply workflows.
Dental Practices
Solo dentists, group practices and DSOs.
Law Firms
Attorneys, multi-office firms and bar-rule reply templates.
Automotive
Dealership groups, service centres and per-rooftop routing.
Real Estate
Solo agents, brokerages and property management firms.
Agencies
Per-client workspaces and white-label reporting.
Franchises
Franchisor-franchisee balance with brand-voice controls.
Multi-Location
Per-site routing for 5–500 location estates on a flat fee.
Small Business
Owner-operators, single-site teams, no-card 7-day trial.
Mobile Apps
iOS and Android together, AI replies in your product voice.
Learn More About Review Management
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