All PlatformsOne dashboard for all your reviews

Customer Review Management Software

Centralize reviews from Google, Yelp, Facebook, and dozens more platforms. Monitor, analyze, and respond to customer feedback from one unified dashboard.

ReviewSense unified customer review management dashboard
Unified Dashboard

Manage Customer Reviews From Every Platform. Stop switching between tabs. See all your reviews in one place and respond faster than ever.

Multi-Platform Integration

Connect Google, Yelp, Facebook, TripAdvisor, and 50+ review platforms. All reviews flow into one inbox.

Smart Filtering

Filter by platform, rating, date, response status, or custom tags. Find exactly what you need instantly.

Unified Response

Respond to reviews from any platform without leaving the dashboard. Publish directly to the source.

Review Organization

Tag, categorize, and prioritize reviews. Create custom workflows that match how your team operates.

Response Templates

Save time with reusable response templates. Customize for different scenarios and platforms.

Team Assignment

Assign reviews to team members. Track who's handling what and ensure nothing falls through the cracks.

Customer Review Monitoring in Real-Time

Get instant notifications when new reviews are posted anywhere. Set up custom alerts for negative reviews, track review velocity, and monitor your online reputation 24/7 across all connected platforms.

ReviewSense customer review monitoring alerts and notifications
Monitoring & Alerts

Never Miss a Customer Review. Automated monitoring and smart alerts keep you on top of your online reputation.

Instant Notifications

Email, SMS, or in-app alerts the moment a new review is posted. Choose how you want to be notified.

Negative Review Alerts

Get priority notifications for low-rated reviews. Respond quickly to address concerns before they escalate.

Review Velocity Tracking

Monitor how many reviews you're receiving over time. Spot trends and measure the impact of your efforts.

Competitor Monitoring

Keep an eye on competitor reviews. Understand their strengths and weaknesses to improve your own strategy.

Streamline Your Review Response Workflow

Built-in workflows help your team respond consistently and efficiently.

Collect

Reviews from all platforms automatically flow into your unified inbox

Assign

Route reviews to the right team members based on location or category

Respond

Craft responses with AI assistance and publish directly to the platform

Analytics

Reporting & Analytics. Turn review data into actionable insights for your business.

Rating Trends

Track your average rating over time. See how your efforts impact customer satisfaction.

Response Metrics

Monitor response rates, average response time, and team performance. Set goals and track progress.

Sentiment Analysis

AI-powered sentiment analysis reveals what customers love and what needs improvement.

Custom Reports

Generate reports for stakeholders. Schedule automated reports to your inbox.

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Take Control of Your Customer Reviews

Join thousands of businesses managing their online reputation with ReviewSense.