Review Request Email Generator
Create professional, personalized emails that encourage customers to share their experience
Professional Templates
Industry-optimized emails that get responses
AI-Personalized
Tailored to your business and customer
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Generate emails in seconds, not hours
Generate Review Request Emails
Enter your business details and we'll create personalized email templates you can use to request reviews from customers.
Review Request Email Best Practices
Do This
- • Keep it short (under 150 words)
- • Personalize with customer's name
- • Include a direct review link
- • Send at the right time (1-7 days post-purchase)
- • Make it easy - one click to review
Avoid This
- • Offering incentives for reviews
- • Asking for a specific star rating
- • Sending too many follow-ups
- • Generic, impersonal messages
- • Long, complicated instructions
Send Review Requests Automatically
ReviewSense sends personalized review requests at the perfect time, follows up automatically, and tracks results - all without lifting a finger.
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Frequently Asked Questions
When is the best time to send a review request email?
The optimal time is 1-7 days after purchase or service completion, while the experience is still fresh. For products, wait until after delivery and allow time for use. For services, send within 24-48 hours. Avoid weekends and send during business hours (10am-2pm tends to work best).
Is it legal to ask customers for reviews?
Yes, it's completely legal and encouraged to ask customers for reviews. However, you cannot: (1) offer incentives for reviews, (2) ask only satisfied customers (review gating), (3) specify what rating to give, or (4) write reviews on behalf of customers. Simply asking for honest feedback is always acceptable.
How many times should I follow up if they don't respond?
One follow-up email 3-5 days after the initial request is acceptable. More than that can feel pushy and may annoy customers. If they haven't responded after two attempts, respect their decision and move on.
Should I include a direct link in the email?
Absolutely! Including a direct link to your review page removes friction and increases completion rates by up to 70%. Use our Google Review Link Generator to create a direct link, then include it in your email.
What subject line works best for review request emails?
Subject lines that perform well are personal and specific: "How was your experience at [Business]?" or "Quick favor - 30 seconds?" Avoid generic subject lines like "Please leave a review" which can feel impersonal or spammy.
Can I automate review request emails?
Yes! ReviewSense can automatically send review requests at the optimal time after a purchase or service. This ensures consistent review collection without manual effort. Automation also helps you maintain proper timing and follow-up sequences.