How Our AI Generates Human-Sounding Replies. Smart AI that reads, understands, and responds like a real person would.
Context Analysis
The AI reads the full review to understand specific compliments, complaints, or questions mentioned by the customer.
Sentiment Detection
Automatically detects if a review is positive, negative, or neutral and adjusts the response tone accordingly.
Personalized References
Responses include specific details from the review, making each reply feel personal rather than templated.
One-Click Generation
Generate a complete response with a single click. Review, edit if needed, and publish instantly.
Choose Your Response Tone
Match your brand personality with customizable tone settings.
Professional
Formal, business-appropriate responses
Friendly
Warm, approachable, conversational
Apologetic
Empathetic responses for complaints
Custom
Train AI on your unique voice
Respond at Scale Without Losing Quality. Perfect for multi-location businesses and agencies managing hundreds of reviews.
Bulk Response Generation
Generate responses for multiple reviews at once. Review and approve in batch for maximum efficiency.
Multi-Location Management
Maintain consistent quality across all your business locations while adapting to location-specific feedback.
Multi-Platform Support
Generate responses for Google, Yelp, Facebook, and more. Same quality, any platform.
Team Workflows
AI suggests, team reviews, managers approve. Built-in workflows for quality control.
See AI Responses in Action
Examples of AI-generated responses for different scenarios.
5-Star Review
“Great food and amazing service! Our server was so friendly and attentive. Will definitely be back!”
AI-Generated Response:
Thank you so much for your wonderful review! We're thrilled to hear you enjoyed both the food and service. Our team works hard to create a welcoming experience, and it's feedback like yours that makes it all worthwhile. We can't wait to welcome you back soon!
2-Star Review
“Had to wait 45 minutes for our order. Food was cold when it arrived. Very disappointed.”
AI-Generated Response:
We sincerely apologize for your disappointing experience. A 45-minute wait and cold food is not the standard we strive for. We'd love the opportunity to make this right. Please reach out to us directly so we can address this properly and hopefully earn back your trust.
Train AI on Your Brand Voice
Upload your business details, past responses, and style preferences. The AI learns your unique voice and generates responses that sound like you wrote them yourself.
What you can customize:
- Business name and industry context
- Preferred greeting and sign-off styles
- Common phrases and terminology
- Response templates for specific scenarios
- Topics to avoid or emphasize